FAQ

 

1.Does each printer ship with filament?
The printer will come with 500g random colored filament.
2.What is the warranty of the 3D printer?
Machine is of 1 year waranty and consumables is 3 to 6-month warranty.
3.How can I order 3D printer from WIIBOOX company?
Please email the specification to cassie@wiibooxtech.com first, we will quote you in 24 hours, and give you following instruction for placing an order here.
4.I am only a hobbist, not so professional, how can I get aftersale service and technique support?
Please email to salesservice@wiibooxtech.com, we will answer and solve your problem in 48 hours.
5. is this printer compatable with a mac?
Yes, we do provide the software for Mac
6.does this come with filament and 32gb sd card?
It comes with 500g filament and 4 gb sd card.
7.can this printer be used with a desktop computer and what are the system requirements needed ?
If you have a USB port you can connect to it. It can be hooked to laptop.
8.Can I print overnight?
Of course, we do that all the time, in fact we are always printing something 24/7
9.Do I need to unload the filament after each print?
Please email the specification to cassie@wiibooxtech.com first, we will quote you in 24 hours, and give you following instruction for placing an order here.
10.How noisy is it?
With the cover closed, it’s not noisy at all.
11.Does the printer tell you if you won’t have enough filament before you print it?
Yes, the printer software will tell you if you have enough filament before it start the print.